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Laboratory Medicine

General Information / Electronic Test Requesting

Electronic test requesting 'Ordercomms' ensures the correct data is obtained for completion of the test request and minimises the risk to the patient associated with the manual input of patient information when received by the laboratory.

Electronic requesting has been rolled out in many areas within York Hospital and Scarborough Hospital and to all GP surgeries utilising the York and Scarborough Laboratories. 

We would ask our users to help us to provide the best service we can by ensuring that bar codes are of good quality and placed correctly on the tubes.  This is an example of GOOD and BAD labelling Click Here.

In visits to GP practices over the last year, during our roll out of ICE ordercomms requesting, a number of people have asked if we could setup an easier way to make the multiple requests normally associated with common ailments.  

We have sought the opinions of clinical scientists, laboratory operational management, and of the many funding CCGs in our area for evidence based and / or cost-effective profiles for screening a primary care population.  The ICE interface is shared among all users, so by their nature these profiles have to be a compromise.

We are pleased to inform you that we now, subject to review, have the following Test Profiles available for use on ICE requesting.  



Tired all the time

Rheumatoid Arthritis


Chronic Kidney Disease

? Heart Failure


Depression (lithium therapy)

Stroke and Transient Ischaemic Attack

Persistent Abnormal LFTs

Coronary Heart Disease

Please Click Here for more information and screenshots, share it with your Ordercomms-using colleagues, and feedback any comments or issues.


An e-learning package is available on the Learning Hub for how to place Ordercomms.  If you have any issues relating to electronic requesting your first point of contact is:

The following information has also been provided which may be of help to you:

ICE Requesting York Trust User Form: Click Here

ICE Desktop Interoperability Guide for SystmOne: Click Here

Pathology Requesting Quick Guide SystmOne: Click Here

ICE Desktop Interoperability Guide for EMIS Systems: Click Here




Web Page 9 Last updated 27/11/19

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Patients Know Best

York and Scarborough Teaching Hospitals NHS Foundation Trust is now offering patients the opportunity to sign up to our new online service that gives you secure access to your health record from any smartphone, tablet or computer. It’s designed to improve your patient experience and access to NHS services and information. The service is provided in partnership with Patients Know Best (PKB).  Further information can be found on our website, including frequently asked questions.