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Laboratory Medicine

General Information / Electronic Test Requesting

Electronic test requesting 'Ordercomms' ensures the correct data is obtained for completion of the test request and minimises the risk to the patient associated with the manual input of patient information when received by the laboratory.

Electronic requesting has been rolled out in many areas within York Hospital and Scarborough Hospital and to all GP surgeries utilising the York and Scarborough Laboratories. 

We would ask our users to help us to provide the best service we can by ensuring that bar codes are of good quality and placed correctly on the tubes.  This is an example of GOOD and BAD labelling Click Here.

In visits to GP practices over the last year, during our roll out of ICE ordercomms requesting, a number of people have asked if we could setup an easier way to make the multiple requests normally associated with common ailments.  

We have sought the opinions of clinical scientists, laboratory operational management, and of the many funding CCGs in our area for evidence based and / or cost-effective profiles for screening a primary care population.  The ICE interface is shared among all users, so by their nature these profiles have to be a compromise.

We are pleased to inform you that we now, subject to review, have the following Test Profiles available for use on ICE requesting.  



Tired all the time

Rheumatoid Arthritis


Chronic Kidney Disease

? Heart Failure


Depression (lithium therapy)

Stroke and Transient Ischaemic Attack

Persistent Abnormal LFTs

Coronary Heart Disease

Please Click Here for more information and screenshots, share it with your Ordercomms-using colleagues, and feedback any comments or issues.


An e-learning package is available on the Learning Hub for how to place Ordercomms.  If you have any issues relating to electronic requesting your first point of contact is:

The following information has also been provided which may be of help to you:

ICE Requesting York Trust User Form: Click Here

ICE Desktop Interoperability Guide for SystmOne: Click Here

Pathology Requesting Quick Guide SystmOne: Click Here

ICE Desktop Interoperability Guide for EMIS Systems: Click Here




Web Page 9 Last updated 27/11/19


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Coronavirus - useful information

The latest health information about Coronavirus can be found at

Information and updates about our services can be found on this website here.

As of Wednesday 21 October, after reviewing the guidance for visiting as set out by NHSE, the Trust has taken the difficult decision to suspend visiting to all of our sites, with immediate effect.  We have taken this decision to limit the spread of Covid-19, and to protect vulnerable patients and ensure staff safety.  As soon as it possible to safely relax the visiting restrictions we will do so

From Monday 15 June 2020, visitors and outpatients coming into our hospitals will be asked to wear a face covering at all times, to help us reduce the spread of Covid-19.  A face covering can be as simple as a scarf or bandana that ties behind the head.  It should cover your mouth and nose while allowing you to breathe comfortably.  For more information click here